Save $$ by eliminating repetitive & manual processes
Our projects are customized in familiar environements such as Microsoft Excel or web browser environements and are simple to use without the complexities of modern day software. Menu functions that your business uses, opposed to being packed with useless features never used by your operations. Train new staff without lengthy delay and avoid the confusion of errors. Minimise business interruption with the integration of office procedure.
Low cost, one-time fee unless you require ongoing support then see options below
Show me packages for my application solution to retain peace of mind with an optional support plan
Show me packages for my website & email to retain peace of mind with an optional support plan
Support Plan 1
(optional)
Application Support Plans
| Description |
Pay yearly & save 20% |
or pay Monthly |
| Essential |
$35 per month |
$44 per month |
| Essential Plus |
$59 per month |
$74 per month |
| One Time Support |
|
$125 per hour |
Essential Plan - Included is telephone, email, and/or remote desktop connection support for issues relating to the installation and configuration of our application including multiple user & remote access options, general assistance and guidelines on user interface, troubleshooting and error resolution, Guaranteed 24/7/365 support and rapid response time. Note: This plan has limited support on repetitive and ongoing issues not related to our application itself, for example, if you rely on external third party data which becomes corrupted, changed in format or looses integrity in anyway (which is beyond our control and not within the scope of our original agreement specifications), this may result in extra costs to review and update our application to comply with the third party data issues &/or changes.
Essential Plus Plan - Inlcuded is telephone, email, and/or remote desktop connection support for everything in the above Essential Plan plus Unlimited support in troubleshooting of errors, content amendments & changes (of reasonable request and within current UI and coded architecture), unlimited review and updated versions including addressing unforseen circumstances and changes related to external third party data structure, Guaranteed 24/7/365 support and rapid response time.
One Time Support - As requested, billed by the hour, no guarantee on availability or response time.
Support Plan 2
(optional)
Website & Email Support Plans
| Description |
Pay yearly & save 20% |
or Monthly |
| Essential |
$35 per month |
$44 per month |
| Essential Plus |
$59 per month |
$74 per month |
| One Time Support |
|
$125 per hour |
Essential Plan - Included is telephone, email, and/or remote desktop connection support for issues relating to up to 3 email account installation and configuration, limited website content amendments & changes (12 per year with same layout/design), overall website maintenance, updates & downtime troubleshooting. Guaranteed 24/7/365 support and rapid response time.
Essential Plus Plan - Inlcuded is everything in the above Essential Plan plus unlimited email accounts management (including maintenance, quality control, spam filtering), Unlimited website content amendments & changes (including layout/design/themes), website maintenance, crucial updates, backup of web files & databases, basic SEO, support in hosting, domain name & ssl certificate renewal. Guaranteed 24/7/365 support and rapid response time.
One Time Support - As requested, billed by the hour, no guarantee on availability or response time.
